You have the right to return one or more products to us up to 14 days after receipt of your order. This return may be the subject of an exchange, a credit note or a refund. The return of products is possible in several cases:

• You ordered a product in error
• One of the product appears to be defective
• You have changed your mind about one of the products

However, be aware that the right of return is subject to certain requirements:

• The product (s) to be returned must not be used and must not show signs of use
• Underwear never worn, never washed and with their labels
• Accessories and sex toys in their original packaging with no signs of wear

In all cases, you must contact us by phone or email to let us know your willingness to make a return. We reserve the right to refuse this return if it does not meet the points indicated above.